Top 3 Challenges Of Virtual Teams Managing And Their Solutions

Top 3 Challenges Of Managing Virtual Teams And Their Solutions​

challenges of virtual teams :Your business will benefit much from hiring remote employees, such as enhanced efficiency and productivity, access to global talent as well as lower resource and infrastructure expenses. However, you will only be able to enjoy these benefits if you can overcome the challenges of working with virtual teams. You have to put a lot in place to ensure success. Click here to access free training to ensure you have the traits of a leader if you are leading a virtual team or you intend to lead one. Also, check out the three top challenges of managing virtual teams and their solutions.

1. Poor Communication

Poor communication and miscommunication are arguably the most significant challenges leaders face with their virtual teams. It can sometimes be difficult to pass messages to your virtual team because there is no face-to-face communication with them. The most popular reasons for this poor communication are time zone differences between virtual teams and their cultural differences. There are several ways poor communication can impact your team and business, such as unsatisfied customers, not meeting targets, higher stress levels, and disputes between workers.challenges of virtual teams


Communication Tools

Email is very old-fashioned even though it’s still one of the most popular means of communication. It also lacks the practicality that several other modern communication tools provide. There are numerous virtual team communication tools designed and developed to make your work easier. These tools will help you reach out to your team and ensure everyone is on the same page. For example, Slack and Google Hangouts are excellent choices for instant messaging. Chats, Zoom, and Skype are great for video conferencing, G Suite is perfect for file sharing and collaboration.

Virtual Team Communication Guidelines

As a leader, you can significantly improve your virtual team’s efficiency by setting guidelines for team communication. 

These Guidelines Include Challenges Of Virtual Teams

  • Response Time Limits: Determine the time an employee has before responding to your messages. Doing this will ensure no query or message will be left unattended for long.
  • Set Particular Working Hours: specify a few mandatory working hours daily where everyone will be available online. This will promote effective planning and collaboration.

Tips to manage your virtual team and get everyone working in sync:

2. Low Productivity

Leaders face another top challenge with their virtual teams: low productivity and reduced focus. And that’s because working remotely makes it hard to focus and be accountable. The home is unabridged with distractions, unlike the office. And these distractions can affect your virtual team’s productivity. Also, many workers are susceptible to burnout when they work remotely because they lack boundaries.

Challenges Of Virtual Teams Solution?

Productivity Tools

Productivity tools can help to prevent distractions and maintain focus. These tools are categorized as website blockers, white noise generators, timers, and noise cancellation software. Some of these great tools you can introduce to your virtual team members are StayFocusd, Noisli, Pomodoro Timers, and Krisp.

Promote Work Standards

As a leader, it is your responsibility to emphasize and promote work standards if your virtual team members are not used to working remotely and telecommuting.

You can use the following ways to help them transition and adapt to working remotely and virtual work.

  • Carry Out Frequent Reviews And Check-ins: Regularly check in on your virtual team’s progress by maintaining an open line of communication with them. Please encourage them to tell you about the difficulties and help them with solutions. Continuous interactions with your virtual team will motivate them to be more engaged with their work.
  • Use Clear Targets and Goals: Clear targets and goals help your virtual team know precisely what they have to do. Clear targets ensure that there won’t be any distractions because your team has something they are working towards. You can use project management or a calendar tool to proffer a clear visual of your brand’s goal to your team, you can use project management or calendar tool.
  • Share Ways to Increase Productivity: As popular as this is, some leaders still tend to forget or overlook it. Sharing tips on how your virtual team can increase productivity will go a long way in benefitting them and your company.

3. Difficult Task Management

Teams in companies with office spaces review and plan projects through physical discussions and meetings. However, the same is not for virtual teams. Most virtual teams work in different time zones. As a leader, it won’t be easy to organize frequent meetings. You may not even pass your message as effectively as you would in a physical session, even with all the advanced video conferencing tools.


Project Management Tools

challenges of virtual teams: Project management tools help virtual teams to plan, collaborate, and stay updated easily. You will be able to track deadlines, ongoing projects, completed projects, what each virtual team member is currently working on, etc. As a leader, you will be able to plan, organize, and update your tasks, assignments, and projects in a single place using reliable project management tools. ClickUp, Todoist, and Wrike are some dedicated tools for remote workers.

Final Thoughts

You will enjoy the exclusive benefits of leading a coordinated virtual team once you overcome the challenges that come with virtual teams. You also have to ensure you are constantly working on yourself to lead a virtual team. And the best way is to keep learning and challenging yourself to be better than you were the previous day. Click here to access leadership courses by Tonika Bruce. She is a seasoned author passionate about seeing leaders reach their full potential.

business ideas

What Entrepreneurs And Small Businesses Must Know About Post-covid And The Metaverse?

What Entrepreneurs and Small Businesses Must Know about Post-Covid and The Metaverse?​

Some quite several people already believe that the internet is already undergoing a paradigm shift. But this is not just about the internet. It is about our interactions online and consequently, how businesses can tap into the opportunities that exist within this meta-moment. What’s more interesting is that this paradigm shift is happening when the pandemic has posed unprecedented challenges globally. Thankfully many small businesses are already adapting metaverse marketing to this newly formed digital landscape even amidst the pandemic. With the increasing trend toward remote work and online business, the pandemic has set the stage for metaverse operations. 

What Is The Metaverse?

What Is The Metaverse

Metaverse marketing has been around for a long time, no doubt in the form of virtual reality. But it’s no longer just about the virtual world of augmented reality. The Metaverse is more about the immersive and interconnectedness between the physical and the digital. Well, thanks to augmented reality and virtual technology.

Instead of experiencing the virtual world through a digital screen, you can enjoy the experience right around you, interacting with it immersively in a way your senses are entirely involved. So, in the metaverse, you can attend events, work, and invest in real estate by selling or buying virtual lands.

What does this mean for businesses, and what opportunities await them post-COVID?

Marketing In the Metaverse & Post-COVID [Opportunities]

Marketing Opportunities In the Metaverse

The nature of work has never been the same since the beginning of the pandemic. Similarly, the way we interact online has shifted. This is well reflected in the skyrocketing nature of online purchases and many brands transitioning into remote working.

Likewise, the metaverse is introducing a new wave of opportunities for businesses to thrive.

Examples Of Creative Marketing Opportunities For Businesses In The Metaverse

Creative Marketing Opportunities

Virtual Store Experience

Let customers do virtual fitting and testing of products. Gucci is already doing this with their sneaker brand Virtual 25.

Digital Collectibles

Utilize the rise of digital collectibles like  NFTs. Companies like Gucci and Nike are creating collectible NFTs.

Virtual Influencers

Take a page from big brands by creating a digital doppelganger of real-life influencers or avatars for your brand.

Virtual Challenges

Take the social media challenges a notch higher by shifting to more intimate digital campfires that enable virtual experiences such as Roblox and Discord.

With that said, check out a few things to consider to prepare your business for the meta-transformation now and post-COVID.

Stay Relevant Through Agility

Agility focuses on getting your business prepared to thrive under any circumstances. Let’s get this straight, we’ve been talking about digital transformation, flexibility, and agility for years. We all believe it’s been heading our way for so long.

The bottom line is, at this point, any business not already fully utilizing existing online marketing strategies has missed a vital digital transformation. And the next one is already here.

The fact is, another digital transformation is already here, and the metaverse has solidified its existence. The pandemic has adjusted the nature of work and how we interact with businesses into a new normal.

Marketing Metaverse & Post-COVID
image: Envato Elements

McKinsey & Company advised preparing your business for unforeseen disruption by building agile teams and processes. To build agility in the next normal of post-COVID-19 and the metaverse landscape, you must be ready to embrace digital transformation.

Additionally, you must prepare to establish structures that will allow for rapid decision-making and clear communication in the new era of doing business. Most companies with remote employees have integrated apps that help collaborate on projects online in their systems.

Silicon Valley giants such as Google and Twitter are already trendsetting and Walmart has used virtual reality to test and train employees for tasks.

Empower Teams Using Technology

The pandemic set the pace for the trends that will define the nature of work in 2021 and beyond. Flexible organizations were able to quickly adapt to the changing business dynamics to embrace the ‘next normal’, and stay afloat through remote working, online ordering and scheduling, and smart workforce digitization amid a rapidly evolving digital era.

Empowering teams to embrace technology begins with seamless and borderless communication and collaboration through remote working. This enables your team to engage in an agile way and deliver products and customer service with improved pace and quality.

Leverage A Culture Of Social Relevance

It’s time to join the masses on the social relevance of diaspora though it sounds noisy. This is not just about social media marketing. This is about initiatives that improve the lives of people on the planet.


Socially responsible organizations are well-positioned for better brand recognition, reputation, and customer loyalty. Moreover, access to information on new business opportunities is an added advantage of organizations being socially responsible.

Put Customers First

To do this successfully, you need to reimagine customer experience within the concept of the metaverse. That is, think about the vast possibilities of how customers want to engage with your brand in the digital world.


It involves creatively delighting customers at the emotional level anytime they engage with your brand through technology. You can begin with simple online ordering and scheduling features to boost customer satisfaction.


Also, imagine customers shopping in the metaverse through augmented reality with layers of experience, outstanding mixed reality with enough information, choices, and expectations.

customer experience

Gamify Your Brand

Customers want a little more fun, although they rarely talk about it. The concept of gamification is not new at all. You have seen it a couple of times in marketing campaigns. For instance, you’ve probably had to compete to win points for leaving comments on a blog post. Imagine scratch-to-win contests and more.

Gamify Your Brand

The essential goal of brand gamification is to boost customer loyalty and engagement through fantastic gaming tools. Loyalty programs, exciting contests, and highly immersive content are simple tools to gamify your brand.

The Take Away

The metaverse is an entire digital universe that can be used for work and play in virtual worlds. The potential impacts on marketing strategies for businesses are endless, with business meetings and after-work activities such as going out for movies, spending time with friends, or virtual concerts possible within this new world framework.

Is your business prepared for the post-COVID era and the age of metaverse marketing amidst the rumors and speculations? It’s time to get flexible and benefit from the rapidly evolving business landscape.

Learn more about utilizing your digital marketing strategies creatively in the current online landscape? Connect with our team at Lead Nicely, Inc.


How To Improve Your Team Time Management?

How To Improve Your Team Time Management

As a successful leader, you must consistently find ways to bring out the best in your team members. One of the ways to effectively do that is to help them manage or improve their team time management. Time management is one of the crucial roles of a leader that wants their business to thrive.

With adequate time management, your team members will be less stressed, more productive, deliver high-quality work and meet deadlines. Proper time management also promotes collaboration and keeps everyone updated about every ongoing project.

However, it is challenging to help your team members to manage their time well. You will need a lot of patience and time to master people management. This article outlines four tips you can employ now to reduce the chaos and spend less time on a project. 

4 Ways You Can Improve Your Team Time Management

Improve Team Time Management

Below are 4 effective ways to improve your team’s time management:

1. Set Your Team Up For Success

It’s not ideal to set expectations for your team members to meet when you have not given them the necessary tools, instructions, and training to execute the project efficiently. A lack of proper direction from the team or project leader will affect productivity and waste time.

Before your team members start any task, you want them to be productive and effective, so communicate your expectations and goals.

Here Is How To Do This

  • Set the priorities: Let them know the part of the project that should be prioritized and the deadline for the project.
  • Provide guidelines: Make sure they can easily access the information to complete the task.
  • Highlight the project guidelines: Another excellent way to set your team members up for success is to highlight the guidelines for the project in a document and share it with them using Google Docs or Dropbox. They will quickly refer to the document if they have any questions.
  • Delegate wisely: don’t overwhelm your team members. Ensure you know their capabilities and their limits. This will ensure that you can agree on a more manageable itinerary for new tasks.

2. Encourage Teamwork And Support

Apart from a lack of time management, some work cultures are integrated by leaders, which prevents team members from reaching optimal output. While most of these work cultures are unintentional, some leaders have successfully created sterile environments.

These work cultures include expecting your team members to respond to emails immediately or expecting them to be available online at all times. Although many employees struggle with attention and time management, leaders need to address the underlying work culture problems.

If leaders don’t address these issues, time management will always be a problem. So, instead of expecting your team members to be available at all times, ensure that every team member has someone to fill in when absent. This will significantly improve productivity and prevent stress and burnout.

3. Always Be Available

Many leaders might feel they are not responsible for managing and protecting their team members’ time. But the truth is, as a leader, it is one of your crucial responsibilities. You can not afford to be too busy for your team members. So make time for them, no matter how little.

Dismissing your team members anytime they come to meet you is a sure way to lose their trust. They won’t go the extra mile for you since you are never there for them. Instead, make time to help your team members if you want to improve your team’s time management.

Please encourage them to tell you what’s hindering their time management or bothering them. You need to lend your team a helping hand if you want your business to thrive. You may even have to change some of your existing processes and work cultures, but a productive and healthy team is worth the effort.

4. Limit Meetings

While meetings are necessary, they also consume a lot of time. One of the best ways to limit meetings is having “no meeting day.” Popular brands like Facebook and Asana propagated this idea.

The idea is to pick a day in the week when there will be no meeting of any kind. This will allow your team members to spend their time catching up on tasks, handling deliverables, and progressing on tasks and projects. During this “no meeting day,” they will focus on their tasks without interference.

Another excellent way to limit meetings is to ensure that every meeting has a defined purpose. That will help you to create an agenda for the meeting. As a result, your team members will be clear on the necessity and have enough time to prepare. Also, ensure you keep the meeting as short as possible and allow your team members to make more time to solve the meeting’s agenda.

Also, you should set clear objectives for the meetings to lessen the time spent during meetings since everyone will come prepared for meetings.

Final Thoughts

Improving your team’s time management can be challenging. The way to get your team members to collaborate with you is to allow them to learn the tools and skills they need to manage their time. Ensure that you involve them in every process, as this will make them receptive to new tools and methods you employ.


Top 5 Leadership Questions You Should Ask Yourself

Top 5 Leadership Questions You Should Ask Yourself

Leadership is a tough gig, and if you are currently in that position, you know way too well the challenges that may emerge from time to time. These are both external and internal, and that is why it is necessary to know who you are, in order to lead others. You can not be an effective leader if you do not self-reflect and ask yourself the right questions. Today on the podcast, Tonika Bruce shares the top 5 leadership questions every leader must ask on their journey to leadership excellence.

Key Points From The Podcast

  • Self-reflection is vital in leadership development
  • 5 questions that will help leaders self-reflect

We are going to discuss these five essential leadership questions that leaders should ask themselves for personal assessment below. Forbes found out that answering these questions honestly and fully will guide a leader in the right direction.

1. Am I Communicating The Big Picture And Actively Listening?

Leadership Questions

“Communication is what makes leadership possible, and that means both speaking and listening.”-Tonika Bruce

Communication is what makes leadership possible, and that means both speaking and listening. Even more, communicating with clarity just to ensure that the team has its eye on whether the price is. Effective leaders know that good communication skills are vital in all modes of communication whether it is a verbal presentation, a written report, or instructions to employees. An effective leader also values active listening because it is the only way to get feedback and opinions from the team members and clients. Furthermore, leaders consult certain experts, and listening keenly to them helps leaders to make informed decisions. Lastly, as leaders communicate they are keen to use the proper body language, avoid distractions, maintain eye contact, and respond appropriately.

2. How Am I Inspiring Others In Their Role?

Did you know that most employees feel stuck at work seeking validation and it’s not because they want attention?

“One of my favorite ones is to ask if I am inspiring the team. I strive to understand what motivates my team because it does inspire their goals or achievements in the long run. Some are motivated by rewards, others recognition or even team spirit- the bottom line is a leader must consider how they inspire those they lead”-Tonika Bruce

Did you know that most employees feel stuck at work seeking validation and it’s not because they want attention? The reason is they want to know if their skills are useful and are adding value to the advancement of the company vision.

The simplest way for leaders to inspire and motivate their teams is by explaining to them their vision for the company. When all the members are aware of the expected result, then it is easier to work together towards the goal. Setting clear objectives helps all team members to track their progress and identify accomplishments in an inspiring manner.

Research by Perkbox indicates that mapping out clear goals and explaining them to all employees has positive impacts on an entire organization. The main reason is that regardless of the employee’s superiority or rank in the company, all members see and get inspired by how their efforts contribute to the success of the organization.

What Inspiration Looks Like

  • Show them what their contribution helps to solve in the team or organization, not just tell them why they need to perform.
  • Show you understand their aptitudes, behaviors, and tendencies
  • Coach, don’t just command-enable them by providing the right tools and support.
  • Consider their personal growth not just responsibility- developing your employees to move up the career ladder is as inspiring as it gets.
  • Consider the significance of their performance during evaluation, not just success and numbers. If an employee performed at 80% in sales, after discussing ways to get to 100% also look at the impact of the sales. Maybe the 80% generated enough income to add 2 more to the team.

Are you a new leader? Try the short foundational leadership course for aspiring and new executives: The Impactful Leader

3. Am I Making Progress Every Day?

“Learning does not stop when you start leading. This question helps you to reflect on areas of improvement because you become more aware of when you need to do better.”-Tonika Bruce

Great leaders progress every day because they aim for incremental gains. Progressive leaders figure out the problem, set tangible goals, develop a game plan, and with a positive attitude implement it. In addition, enlightened leaders have the emotional intelligence to comprehend and admit that change is inevitable.

Therefore, they do not hold onto regressive concepts but they quickly embrace change and innovation. They encourage their team members to contribute openly when solving a problem.

In this way, they get new perspectives, innovative solutions, and a variety of ways to grow. Finally, true leaders do not advance alone but they act as cheerleaders who encourage and invest in the growth and success of their teams.

Consider These Pointers To Gauge If You Are Making Progress

  • Are you setting and accomplishing goals- yours and those of team members?
  • What about your processes and systems have they changed over time?
  • Is the team evolving- are there promotions, role changes, new hires?

4. Do I Have Potential Leaders That I Am Building?

“Leading is not always about being the commander but it’s building talent for succession. Increasing performance and paving the way for your promotion. You have to ask yourself this question to know how well you are testing and delegating responsibilities to your team.”-Tonika Bruce

As a leader, you must challenge your juniors to step out of their comfort zone and take on more duties so that they can learn. Great leaders motivate and positively influence the actions of their employees. They encourage, empower, support, and mentor their juniors to follow in their footsteps. One way to do this is to hold open conversations with team members to determine when they have lost their passion or ambition and move swiftly to inspire them.

5. What Values Guide Me Every Day In Decision-Making?

“Your core values and beliefs must stay intact because they are a true reflection of your authentic self.”-Tonika Bruce

Lastly, you must ensure that your core values and beliefs stay intact because they have to shine through your leadership and all the decision-making that you have. Staying true to your values makes you reliable and makes you an exemplary leader.

Case studies by Havard Business Review discovered that great leaders are aware that ignoring their core values is disastrous and consistently revisiting the values is extremely vital for quality leadership. Additionally, leaders know that good values must be reflective of the shift in business and leadership. Therefore, their beliefs and values should remain even as they adapt to change in time as the nature of business shifts.

The bottom line is that leaders must remain true to their core values despite the changing environments and belief systems to prove their reliability. When leaders adopt changes, it does not mean inconsistency, it shows that they are up to date with current trends.


Effective self-questioning enhances leaders’ awareness and control of their thinking, which results in improved learning. Self-questioning helps in predicting future occurrences, clarifying unclear situations, and summarizing the known. Additionally, self-questioning advances the long-term retention of leadership skills and knowledge, as well as the leaders’ ability to implement and transfer the expertise to their teams.

Tonika Bruce offers leadership coaching for people looking to join executive positions in companies and business owners. To get in-depth training, hop on a 15-minute consultation call: Schedule a Meeting with Coach Bruce.

leadership women leadership skills

7 Ways To Improve Your Leadership And Management Skills

7 Ways To Improve Your Leadership And Management Skills

Improve Your Leadership: If you want to advance in your career, leadership, and management skills are crucial. Key leadership and management skills are crucial, including developing critical thinking skills, taking initiative, motivating your team members, etc.

It would help to constantly challenge yourself to hone your leadership and management capabilities. You can fast-track your career if you show what it takes to be a successful leader. While there are a few born leaders, most of us have to develop, learn, hone, and improve to be a success. Check out these seven ways you can improve your leadership and management skills.

Be A Critical Thinker

It would be best to be a critical thinker before considering any high-level job. One of the core skills you need to have to be an excellent leader is to foresee any potential issue before it happens. That way, you will prevent the problems or put strategic solutions in place if they occur. Another core skill is seeing potential opportunities that can benefit the company and taking advantage of them.

A good leader doesn’t wait for things to happen before finding solutions; you have to be proactive. You foresee the problems, anticipate them, and proffer solutions immediately after they occur. If any employee brings up any issue, a good leader will help them find the source and put preventive measures in place so that it will not negatively affect your employees and the company.

Take Initiatives

Many companies will only give their leadership position and tasks to people who can adequately fill the role and perform excellently. That’s why you must volunteer to take on more roles and responsibilities. You have to learn areas and competencies outside your primary job description.

It would be best if you went above and beyond. You can’t afford to be lazy. Step out of your comfort and constantly improve yourself. The more roles and responsibilities you take, the more you learn and grow in those areas. This will also make it easy for your colleagues to accept you as a true leader because you have consistently established that you are capable of taking the initiative and getting things done.

Be Disciplined

In every field, discipline is necessary to execute and achieve goals. It does not matter how good your vision or plan is; it is entirely useless without discipline. You need the discipline to execute your plans successfully.

For example, you and your team members want to create an excellent business plan to attract investors. And there were no plans to rehearse the business plan effectively.

When the time to present the proposal comes, you cannot adequately communicate your aims and objectives to the investors, they might decline your plan, and you will lose the project. If you want to be a successful leader, you must be self-disciplined and also ensure your team members are disciplined.

Team Members Can Cultivate Discipline Through The Following

  • Understand their strengths and weaknesses
  • Have a clear plan
  • Learn to tolerate discomfort
  • Visualize the rewards
  • Learn and recover from mistakes
  • Have a resilience attitude to achieve the set goal

Motivate Your Team Members

A true leader must learn how to influence people under them positively. You must motivate and energize your coworkers and employees whenever they lose their passions and ambitions. To effectively do this, you need to know what they need and want to effectively do this.

Employees lose their motivation for various reasons, so you can’t use a cap fit all for all of them. For some, they feel their hard work is not being recognized. As a true leader, you must appreciate them by recognizing their hard work.

For others, they might be tired of repetitive tasks, facing difficulties in the place of work, disappointed they are not being involved, etc. You should know how to seek out your employees and coworkers, see how they are faring, listen attentively, and ultimately encourage and empower them to be part of the process.

Also motivate your team members by creating a healthy working environment. You can do this by rewarding them with random lunches, awards when they hit benchmarks, etc.

Never Stop Learning

Leadership and constant learning are mutually beneficial. Examine other successful leaders. Try to replicate their results better. Also, read books by great authors. Finally, go for training, both online and physical. You can start by undergoing this free training by Tonika Bruce.

Be a Follower

As a leader, you must acknowledge the values of your employees, encourage others to learn from them, and, most importantly, learn from them. If your employee has better knowledge in an area than you do, learn from them. Or they have a new idea that can benefit the company, encourage and work on it. You are instilling confidence in your employees.

Know-How To Handle Conflicts

Handling conflicts and difficult people is one of the core skills of a good leader. If an employee is not working the way they should or they bring a negative attitude to the workplace, a true leader knows how to handle the worker and talk to them in private. A leader has to be straightforward and brutally honest. It is not easy to query an employee or point out a problem. So you must always ensure that you listen to the team member’s side of the story before taking any action.

Below Are A Few Pointers For Conflict Management In A Team

  • Create an enabling environment for workers’ healthy culture to thrive
  • Recognize the signs of conflict early
  • Promptly deal with conflict
  • Set rules for handling conflict
  • Deal with everyone equally, and never take sides

Final Thoughts

Excellent leadership and management skills are crucial if you want to develop your career. And to successfully improve your leadership and management skills, you need to think about how to improve yourself and things you can do to become influential in your place of work.

You can start reading how to become a successful leader to get started. And Tonika Bruce, a seasoned author, has a wide range of leadership books you can pick from. Click here to get the courses now!

Infographic Points

5 Ways To Improve How You Lead Others

  • Motivate others: Find what makes each member tick
  • Think critically: Foresee opportunities and problems before they occur.
  • Challenge yourself: Constantly broaden your horizon
  • Never stop learning: The more you learn, the more you know.
  • Discipline yourself: Empower your thoughts.

Short Blurb

  • Do you want to enhance your team’s performance? Then, you should consider some essential leadership and management skills, including developing critical thinking skills, taking initiative, motivating your team members, etc. Learn more about effective leadership and management skills to enhance team performance today.
  • It would help challenge yourself to become a better leader by exhibiting sound Improve Your Leadership and management skills. You can fast-track your career if you show what it takes to be a successful leader. Read more here as we have some tips for you.