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Why Building a Work Culture of Inclusion, Diversity, and Belonging Is Essential Today

Why is Building a Work Culture of Inclusion, Diversity, and Belonging Essential Today?

Why is Building a Work Culture of Inclusion, Diversity, and Belonging Essential Today?

Inclusion, diversity, and belonging are three words that have become a hot topic within professional circles and sometimes even used only for political correctness- with the implication and necessity lost. What do they mean? And what does it mean to build a workplace culture of inclusion, diversity, and belonging?

In this blog post, we will answer these questions so you can create an inclusive work environment!

We want to dive a little more into applications of workplace inclusion in 21st Century companies. We will also consider the reasons why this is crucial for business success.

Let’s start with these words themselves.

Understanding Diversity, Inclusion, and Belonging

Understanding Diversity, Inclusion, and Belonging

The whole concept of inclusion, diversity, and belonging is about ensuring all people who want to work for your company can do so, regardless of their background or personal identity, and have a voice. That includes age, gender, race/ethnicity, sexual orientation, and more.
However, although these three terms are interconnected, they do not imply the same thing and can not be used interchangeably.

Here’s a quick look at each.

Diversity is the level of representation or make-up of your workforce. A diverse team allows for different perspectives and experiences, which improves the quality and innovation of ideas.

Inclusion is how well contributions, perspectives, and ideas of each group get integrated into the workplace. It is very much possible to have a diverse workplace without inclusion.

Leaders must be careful to balance diversity and inclusion

An organization may have employees from different nationalities, genders, races, or religious beliefs, but only the perspectives from certain groups influence the company decisions and drive change.

Belonging is the cord that ties the two into a harmonious work environment. When the contributions of every representative in a diverse work environment are valued, it creates a sense of belonging and emotional investment in the work.


Why Is Belonging Important?

Being part of an organization means people feel like they belong at their workplace.

People who don’t feel comfortable or welcome will either leave or become disengaged. It makes it more difficult for leaders to grow their talent pool, thereby impacting business goals.

What Does Workplace Diversity and Inclusion Look Like?

Diversity is not just about numbers. It’s also about the different talents, perspectives, and backgrounds that employees bring to work. And also an equitable reward of work excellence and capability, regardless of the person.

Inclusion focuses on belonging-creating an environment where each of the different employees can feel at home. It means giving every one of these diverse groups equal opportunities to contribute at all levels. And it can be in simple acts like acknowledging the multicultural needs of your team, such as religious and holiday celebrations.

Marrying the two is important.It is good to have a workforce cutting across diverse cultures and affiliations, but even better is giving them equal chances to be heard and succeed.

You may have 50% women in your company; great overall diversity, but not in executive or leadership positions. Or maybe you have an excellent representation of color, yet all are in a particular job or department. Such scenarios can be tell-tale signs of how well a company applies diversity and inclusion.

Why Building Diversity and Inclusion Is Essential for Your Team and Business

5 Reasons why diversity and inclusion in teams work better for business

Creative Problem-Solving

Having diversity in the workforce can help companies tackle many problems, such as how do we reach more demographics? How about focus groups for new products or services where everyone feels valued and heard when sharing thoughts on what they want within their company.

Employee Retention

Companies with higher diversity and inclusion report lower levels of employee turnover. Women view companies with women in leadership as fair and are likely to show interest in them. A Diversity hiring survey by Glassdoor revealed that 67% of job seekers look for diversity in companies.

Inclusion is also a defining factor for people of color in the choice of workplaces.

Report by shows statistics on inclusion and employee performances.

Employees’ experiences of inclusion are a result of a leader’s approach to leadership.

See the table below on inclusion experience and the employees outcomes at the company.

Inclusion experience

Feeling valued

Being trusted

Acceptance and authenticity

Psychological safety in expressing oneself

Impact on the employee (%)

Team problem-solving 49

Work engagement 35

Willingness to stay 20

Ability to innovate 18

Fosters Innovation

Diverse teams bring new ideas that lead to higher revenue and profits. The most innovative businesses like Google, ExxonMobil, Apple – value diversity because they know it leads to better products and services that appeal to more customers.

Employee Satisfaction 

Employees who feel included on their team are happier than those who don’t. That creates a positive cycle of productivity – happy employees produce quality results.


Practical Ways to Improve Diversity & Inclusion

To build a culture that includes diverse people with your team, you must ensure inclusion and belonging.

Understanding inclusion starts with having conversations around race, gender identity, and identity. Taking this step will help discourage prejudices and increase acceptance.

Having a diverse workforce that is in synergy will help your company grow. You want to have people on board who are not only skilled but who are also passionate about the job at hand.

Some ideas to employ are:

  • diversity-focused development and mentoring programs for your team
  • Employee networking groups
  • communication
  • HR Policies centered on inclusivity

There are many ways of creating a diverse workplace culture – one example could be hiring interns from underrepresented groups to gain valuable experience within your company.

It is a fact that teams are more innovative, productive, and creative when there’s diversity. To achieve this, create incentives for employees from underrepresented groups. It can be by offering them growth opportunities they wouldn’t otherwise get without being with your organization.

Lastly, note that building diversity within your workplace does not necessarily mean hiring from underrepresented groups just because that’s where society spotlights. It’s about looking at the needs within your organization.

Metrics for Measuring the Success of Diversity and Inclusion Efforts

Most companies are already incorporating different ways to boost their efforts in this area. Even more interesting is how many of them have measures in place to track their progress and success. If you are looking at methods to track your diversity and inclusion efforts, here are three popular ones by organizations from a study by Forbes.

  • Productivity
  • Engagement
  • Turnover

Now you know what it takes to build an inclusive workplace culture and practical ways to improve diversity and inclusion. If you enjoyed reading this article, be sure to share it, follow me on social media, or leave feedback.

You may also like: Tips on How to Motivate and Inspire Your Employees.


Leadership Tips from Minority Female Servant Leaders

Leadership Tips from Minority Female Servant Leaders

Leadership positions and monumental successes are not just for certain people. Whether in the minority, majority, or whatever designation you give yourself, you can break the barriers and status quo to become a leader in your field. These inspiring female leaders are proof that it is possible. So, we caught up with a few to find out what drives them, and here are the leadership tips they had to share.

What Marks Potential Effective Leaders?

We all want to lead better in the workplace, home, or in other spheres of life.
Nicole Cole, Tonika Bruce, and Lorena Acosta are exemplary leaders who moved up through sheer determination. They share some insights into their journey to become leaders in their fields. The sentiment is that people with leadership potential draw from different tips and techniques to get to the top. And so, aspiring and existing leaders can take these tips and apply them to their business and career leadership goals to guarantee success.

Consistent Growth Through Learning

Dr. Nicole Cole or Dr. CoCo, who started her healthcare career in the humble position of CNA, echoes the value of education in personal growth and successful career advancement. She is a Director of Critical Care, and Nurse Practitioner, and the founder and CEO of Bannic Healthcare, and attributes her love of knowledge and continuous education to where she is now.

Growing into leadership means investing in yourself and the skills you need to move forward. Dr, CoCo’s determination to grow is a great leadership lesson- that those excellent leaders that move to the top of their game are willing to succeed against all odds. Take a leadership course, attend webinars, conferences, and management training online.

Mentor Others

As a leader, you are a model for your team. That means showing a willingness to learn and succeed- and instilling the same in your people.
I started Bannic healthcare out of a need to pass on knowledge and experience from my career of 20 to 30 years. And to build the next generation of healthcare workers possessing the appropriate values- compassion, kindness, and warmth- Dr.Coco.

The best way to deal with challenges as a leader, in any capacity is through education and vision. Teach and show others especially, those you are leading, how to do something, even if they are not always able to see in themselves what you can identify in them. Once you have inspired someone to do their best, says Bruce, they will pay it forward and inspire someone else along the way.

Adapt to Trends, Be Flexible

Times change so fast- trends and innovations happen in the blink of an eye. That means being quick to jump on board and move with what works in the business world. A leader should take into account and adapt if they are to remain relevant and competitive. Both Tonika and Nicole share a laugh, recounting just how much a time difference of ten years made in marketing their businesses. Tonika, often referred to as, Coach Bruce, shared what worked then would not currently. Today entrepreneurs and leaders must invest in digital marketing to be visible to their audience. Follow the entire conversation here.

Identify and Invest in Your Passion

Impactful leadership starts with passion. Whether in business or professional careers, people that pace set have an inner drive and love for what they do.

When you’re truly passionate about something, it shows. It’s evident how you talk about it, think about it, and approach it. People are naturally drawn to leaders who exude passion because they know that they will be relentless in their pursuit of success. And that’s what makes it so important for leaders — it not only allows them to achieve great things but also inspires others to do the same.

How do you invest in your leadership? Here are a few tips for developing your passion as a leader Coach Bruce shares in her training;

  • Read books on success, business, and finance
  • Find a mentor or coach who can help you grow and develop your leadership skills.
  • Attend leadership training programs and seminars.
  • Join a professional association or networking group related to your industry.
  • invest in business workshops and training events
  • Practice public speaking and presentation skills.
  • Take on new challenges and stretch yourself beyond your comfort zone.

Are you new to leadership? Take a quick leadership challenge to gauge your potential.

Be Innovative

Forging a unique path is a critical quality in an inspirational leader. People always depend on leaders to drive change and lead them to better things.

Tonika, an award-winning nurse leader and coach, emphasizes the necessity for creativity and innovation in her business trainings and books. By not limiting your mind to the belief that you can’t go any farther, you can break new records every day and become limitless. A leader others admire and follow is tenacious, brave, and a forward thinker, embracing new ideas or creating them.
Innovation makes leaders thrive and remain relevant. If you are in business, leading a project, or a company executive, focus on creating new angles to your product or spin-offs that add value to your customers and team. Bring meaning to those you lead and provide solutions for your clients.

Bruce, already deemed a success by many, is currently pursuing her MBA as well as her Doctorate in Nursing. Many would ask why, but it is a testament to living what she preaches in continuous development, innovation and competitiveness. 

Build Relationships

You can’t always deliver the right solutions, but you can make human interactions-Lorena Acosta.
Leaders will forever have obstacles and challenges, but they rise above them by figuring out what works and what doesn’t, then move forward. Part of these challenges come in the form of failed products or services.

Personal Brand Expert and LinkedIn superstar Lorena advises on taking the win in the situation- forging alliances and aligning your values with the connections you have made. Since the goal of thought leadership is not just selling but becoming a brand and role model. It is also crucial to be a human first when dealing with the team and employees. It helps build trust and a support system.

Build Thought Leadership

To be an effective leader, you need to be an authority in your field. Someone people can turn to for insights and advice. After 25 years in sales, Lorena’s authenticity and consistent identity in building business trust with people led to many turning to her for advice on building personal brands/identities.

The only way to become that person is by developing thought leadership.
When you become known as an authority in your field, you command the respect of others. People are more likely to trust your opinion and follow your lead. Additionally, when you can clearly articulate your thoughts and ideas, it inspires others to do the same – leading to better collaboration and productivity within your team.

There are a few key things you can do to develop thought leadership as a business or professional leader:

  1. Stay up-to-date on current trends and issues in your industry.
  2. Become a source of information and insight for your team.
  3. Speak out on important topics and share your ideas with others.
  4. Be open to new perspectives and willing to learn from others.

Define Yourself

Whether you are a marketing executive or project leader, personal branding is at the core of who people decide to follow. Branding helps you drown the noise and make you stand out through authentic representation. If you are running a business, that means you need to translate your offline identity online.
People do business with people not businesses- Lorena Acosta


Leadership is within and without. Iconic leaders start from finding and leading themselves first, just like our inspiring minority women leaders.
Book a 15-minute appointment to consult with Coach Bruce

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